Remote & Onsite Tech Support

Fast, friendly help for computer, Wi-Fi, email, printer, and technology problems. Available remotely or onsite for businesses, home offices, and home users across New York City.

Request Remote Support

Schedule an Onsite Visit

Choose the Support You Need

REMOTE TECH SUPPORT

$89/per hour

Get secure remote help without waiting for an onsite visit. One-hour minimum; additional time is billed in hourly increments.

Secure remote connection
Help with computers, email, and software
No travel or waiting for a visit
Available for businesses and home users

Remote Support

ONSITE TECH SUPPORT

$120/per hour

Hands-on help at your home or office when the issue cannot be fixed remotely. One-hour minimum; additional time is billed in hourly increments.

Onsite troubleshooting
Computer and equipment setup
Wi-Fi and network assistance
Travel included within our NYC service area

Schedule an Onsite Visit

Common Tech Problems I Fix

Computer Problems

Slow computers, freezing, errors, startup problems, and software issues.

New Computer Setup

Transfer your files, install software, connect printers, set up email, and make sure your new computer is ready to use.

Wi-Fi and Networks

Weak Wi-Fi, lost connections, router setup, and devices that cannot connect.

Printer and Device Setup

Printers, scanners, monitors, webcams, and other connected equipment.

Email

Email setup, login issues, Microsoft 365 problems, and sending or receiving errors.

Virus and Malware Removal

Malware checks, suspicious pop-ups, unsafe programs, and account security help.

Who I Help

Businesses

Help with computers, email, Wi-Fi, printers, and everyday technology problems.

Home Offices

Reliable support for remote work, video meetings, Wi-Fi, computers, and printers.

Home Users

Friendly help with computers, internet, new devices, viruses, and setup.

Getting Help
Is Easy

Tell Me What Is Wrong

Call, send a message, or complete the service request form.

I Determine the Best Option

Many problems can be fixed remotely. When hands-on help is needed, we arrange an onsite visit.

I Fix the Problem

You receive straight forward help without confusing technical language.

REQUEST TECH SUPPORT

Why Choose Pinkston Tech?

Fast, Reliable Help
No Call Centers
Clear, Honest Pricing
Support You Can Understand

WHAT OUR CLIENTS SAY

Everything Runs Smoothly

Pinkston Technologies keeps our website, computers, and email secure. Everything runs smoothly.

Fast Malware Recovery

We had malware that compromised a saved credit card. Leon fixed it fast and secured everything.

No More IT Stress

Our office runs smoothly now. No more downtime, no more stress. Support is quick, and reliable,

Common Tech Support Questions

Find answers to common questions about our tech support services for businesses across New York City.

Do you help both businesses and home users?

Yes. Pinkston Technologies supports businesses, home offices, and residential customers.

When is an onsite visit needed?

Onsite service is best for Wi-Fi, networks, equipment installation, cabling, hardware setup, and problems that cannot be fixed remotely.

Do I need a monthly service plan?

No. One-time tech support is available. Businesses that need ongoing monitoring and maintenance can ask about Managed IT Services.

What can be fixed remotely?

Many software, email, computer, printer, login, and Microsoft 365 problems can be handled securely through remote support.

Which areas do you serve?

Onsite support is available by appointment throughout Manhattan, Brooklyn, Queens, and the Bronx. Service may also be available in parts of New Jersey, Connecticut, and Westchester.

How much does tech support cost?

Pricing depends on whether the service is remote or onsite and how much time is required. Contact Pinkston Technologies for an estimate before service begins.

Request
Tech Support

Call us

212-328-1185

Email us

info@pinkstontech.com

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