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212.328.1185 Call Us Mon–Fri, 8am–5pm

Remote & Onsite Tech Support in NYC

Fast, friendly tech support for businesses, home offices, and home users across New York City.

  • Remote help for computers, email, and software
  • Onsite support for Wi-Fi, printers, and setup
  • Virus removal and everyday troubleshooting
  • One-time help with no monthly plan required
Request Remote Support
Schedule an Onsite Visit

Choose the Support You Need

REMOTE TECH SUPPORT

$95/per hour

Get secure remote help without waiting for an onsite visit. One-hour minimum; additional time is billed in hourly increments.
  • Secure remote connection
  • Help with computers, email, and software
  • No travel or waiting for a visit
  • Available for businesses and home users
Remote Support

ONSITE TECH SUPPORT

$120/per hour

Hands-on help at your home or office when the issue cannot be fixed remotely. One-hour minimum; additional time is billed in hourly increments.
  • Onsite troubleshooting
  • Computer and equipment setup
  • Wi-Fi and network assistance
  • Travel included within our NYC service area
Schedule an Onsite Visit

Common Tech Problems I Fix

Computer Problems

Slow computers, freezing, errors, startup problems, and software issues.

New Computer Setup

Transfer your files, install software, connect printers, set up email, and make sure your new computer is ready to use.

Wi-Fi and Networks

Weak Wi-Fi, lost connections, router setup, and devices that cannot connect.

Printer and Device Setup

Printers, scanners, monitors, webcams, and other connected equipment.

Email

Email setup, login issues, Microsoft 365 problems, and sending or receiving errors.

Virus and Malware Removal

Malware checks, suspicious pop-ups, unsafe programs, and account security help.

Who I Help

Businesses

Help with computers, email, Wi-Fi, printers, and everyday technology problems.

Home Offices

Reliable support for remote work, video meetings, Wi-Fi, computers, and printers.

Home Users

Friendly help with computers, internet, new devices, viruses, and setup.

Getting Help
Is Easy

1
Tell Me What Is Wrong

Call, send a message, or complete the service request form.

2
I Determine the Best Option

Many problems can be fixed remotely. When hands-on help is needed, we arrange an onsite visit.

3
I Fix the Problem

You receive straight forward help without confusing technical language.

REQUEST TECH SUPPORT

OUR APPROACH TO TECH SUPPORT

Why Choose Us

  1. We Listen

    We listen to what’s going wrong and how it affects your day. You can explain the problem in your own words, and we’ll give you clear answers.

  2. We Discover

    We look at your computers, email, printers, and internet to find what’s causing the problem. We explain what we find in plain language.

  3. We Recommend

    We explain your options and recommend a practical fix that fits your needs and budget. You’ll know what to expect before we begin.

  4. We Improve

    We fix the problem, check that everything works, and help you get back to your day. We also suggest simple ways to avoid the same trouble again.

WHAT OUR CLIENTS SAY
Everything Runs Smoothly

Pinkston Technologies keeps our website, computers, and email secure. Everything runs smoothly.

Fast Malware Recovery

We had malware that compromised a saved credit card. Leon fixed it fast and secured everything.

No More IT Stress

Our office runs smoothly now. No more downtime, no more stress. Support is quick, and reliable,

Tech Support FAQs

Yes. Pinkston Technologies supports businesses, home offices, and residential customers.

Onsite service is best for Wi-Fi, networks, equipment installation, cabling, hardware setup, and problems that cannot be fixed remotely.

No. One-time tech support is available. Businesses that need ongoing monitoring and maintenance can ask about Managed IT Services.

Many software, email, computer, printer, login, and Microsoft 365 problems can be handled securely through remote support.

Onsite support is available by appointment throughout Manhattan, Brooklyn, Queens, and the Bronx. Service may also be available in parts of New Jersey, Connecticut, and Westchester.

Pricing depends on whether the service is remote or onsite and how much time is required. Contact Pinkston Technologies for an estimate before service begins.

PINKSTON TECHNOLOGIES

Let’s talk about your technology.

Tell Leon what’s giving you trouble. We’ll discuss your needs and the next steps in a free 15-minute call.

Book a Free 15-Minute Call →

Remote and onsite IT support for NYC businesses