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Terms of Service:

Terms of Service and Privacy Policy

Effective Date: April 23, 2026
Business Name: Pinkston Technologies
Website: pinkstontech.com
Email: info@pinkstontech.com
212-328-1185

Welcome to Pinkston Technologies. By using this website, contacting us, or using our services, you agree to the terms on this page. This page explains both our Terms of Service and our Privacy Policy in one simple place.

If you do not agree with these terms, please do not use this website or our services.


2. Services

Pinkston Technologies provides technology services that may include:

  • Managed computer support
  • Remote and on-site technical support
  • Cybersecurity services
  • Backup services
  • Microsoft 365 services
  • Network, Wi-Fi, and firewall support
  • Phone and communication services
  • Camera and surveillance-related services

All services may not be available in every situation and may be subject to a separate quote, agreement, or service plan.


3. Website Use

You agree to use this website only for lawful purposes. You may not:

  • Use this website in a way that harms the site or its operation

  • Attempt to gain unauthorized access to the site or its systems

  • Submit false, misleading, or spam information through forms

  • Copy or reuse website content without permission

We may update, suspend, or remove parts of this website at any time without notice.


4. Quotes, Services, and Payments

Any pricing shown on this website is for general information unless otherwise stated. Final pricing may depend on your needs, number of users, devices, equipment, software, licensing, labor, and third-party services.

Payment terms for paid services will be listed in your quote, invoice, service agreement, or proposal. Failure to pay may result in delayed service, suspended service, or cancellation of service.


5. Third-Party Services

Some services provided by Pinkston Technologies depend on third-party platforms, vendors, or software providers. These may include cloud services, email services, backup platforms, phone systems, cybersecurity tools, or other technology providers.

We are not responsible for outages, failures, data loss, security incidents, or service interruptions caused by third-party providers, although we will make reasonable efforts to help support and coordinate resolution when applicable.


6. No Guarantee

We work hard to help protect and support your systems, but no technology service can guarantee that problems, downtime, cyberattacks, data loss, missed messages, or service interruptions will never happen.

Services are provided on an “as is” and “as available” basis unless a separate written agreement says otherwise.


7. Limitation of Liability

To the maximum extent allowed by law, Pinkston Technologies will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill.

If Pinkston Technologies is found liable for any claim related to this website or services, our total liability will not exceed the amount paid to us for the specific service involved during the three (3) months before the event giving rise to the claim.


8. Privacy Policy

We respect your privacy and only collect information that helps us respond to inquiries, provide services, improve our website, and communicate with customers.

Information We May Collect

We may collect:

  • Your name

  • Business name

  • Email address

  • Phone number

  • Service address or job location

  • Information you submit through contact forms

  • Basic website usage data such as browser type, pages visited, device type, and general analytics information

How We Use Information

We may use your information to:

  • Respond to your questions

  • Provide support or service

  • Send quotes, invoices, or service-related notices

  • Schedule appointments

  • Improve our website and customer experience

  • Communicate about active services or requested support

How We Protect Information

We take reasonable steps to protect personal information, but no system or online transmission is 100% secure.

Sharing of Information

We do not sell your personal information.

We may share information only when needed to:

  • Deliver services you requested

  • Work with trusted third-party service providers

  • Comply with legal obligations

  • Protect our rights, safety, or property


9. SMS Text Messaging Policy

If you provide your phone number to Pinkston Technologies, you may receive service-related text messages from us.

These messages may include:

  • Appointment reminders

  • Scheduling updates

  • Ticket or support updates

  • Service notifications

  • Follow-up messages related to requested service

No Marketing Spam

Pinkston Technologies does not use SMS for mass marketing campaigns. We do not send promotional text messages. Text messages, if sent, are limited to customer care, support, scheduling, and service updates.

Consent

By providing your mobile number to us, you agree that we may contact you by text message for service-related communication connected to your inquiry, account, appointment, or active service.

Message Frequency

Message frequency varies. In most cases, messages are only sent when needed for support, scheduling, or service updates.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out

You can opt out of text messages at any time by replying STOP. After you opt out, we will stop non-essential text communications. If needed, you may still receive important service-related communication by phone or email.

Help

For help, reply HELP or contact us directly using the contact information listed on this page.

No Sale or Sharing of SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.


10. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the site and to improve performance.

You can control cookies through your browser settings.


11. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of those websites.


12. Children’s Privacy

This website and our services are not intended for children under 13, and we do not knowingly collect personal information from children.


13. Changes to This Page

We may update these Terms of Service and Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


14. Contact Us

If you have questions about this Terms of Service and Privacy Policy page, please contact:

Pinkston Technologies
info@pinkstontech.com
212-328-1189