Open the downloaded app and give your technician the session code.
OUR APPROACH TO TECH SUPPORT
We listen to what’s going wrong and how it affects your day. You can explain the problem in your own words, and we’ll give you clear answers.
We look at your computers, email, printers, and internet to find what’s causing the problem. We explain what we find in plain language.
We explain your options and recommend a practical fix that fits your needs and budget. You’ll know what to expect before we begin.
We fix the problem, check that everything works, and help you get back to your day. We also suggest simple ways to avoid the same trouble again.